Future Motion Inc

Sometimes an order comprised of a Onewheel and accessories can ship up to 1-2 business days apart. If part of your order arrived the rest will usually arriv...

If an item arrives damaged please reach out to our customer support team by filling out the Customer Support Form  Please include pictures of the damaged it...

If the tracking on a package shows it was delivered but you have not received it, please email our customer support team by filling out the Customer Support...

If your order is getting canceled as soon as it is placed, we may be able to help you place the order successfully.   Fraud We use Shopify as our online s...

If you are struggling to place an order on our website on a mobile device we highly recommend placing your order from a computer for easier navigation.  ...

We have partnered with Klarna to be able to offer a financing option for our US riders. When you choose Klarna as your payment option, you need to select th...

Onewheels can ship to most of the world, there are a few additional things to know prior to shipping, so please be informed prior to shipping an order inter...

A hold location is a physical location that a shipper has staffed and allows for a package to be picked up by the recipient with a valid form of ID and a wa...

Once we issue a refund your funds are released immediately by us. Depending on your financial institution it can take 2-3 business days for them to be relea...